Do you offer a free trial or demo of your hosting services? Do you offer refunds if I cancel my subscription? 60-Day Money-Back Guarantee - We stand by the quality of our services. That’s why we offer a 100% refund on any payments Yes! You can easily upgrade your hosting plan anytime as your business grows. Whether you need more storage, processing power, or additional features, we ensure a seamless upgrade process without downtime—so your ODOO instance scales with your success.made when cancelling during the first 60 days of your subscription. If, for any reason, you are not satisfied, you can cancel within this period, and we will refund your full payment, no questions asked.After the initial 60 days, you can still cancel your subscription at any time. We will refund the cost for any unused days beyond your cancellation date. |
How do I cancel my ODOO hosting plan if needed? How to Cancel: Cancellation is simple and can be done in one of two ways: ODOO Management Module: Navigate to the ODOO management module within your purchased instance and select the option to cancel your subscription. Email: Alternatively, you can cancel your subscription by sending an email to us using the email address you signed up with. |
Do you provide ODOO development and customization services? Yes, we offer ODOO development and customization services at an additional cost. Our team can develop custom modules, tailor reports to your business needs, and integrate third-party applications. Whether you need workflow automation or UI enhancements, we ensure seamless customization to optimize your ODOO experience. |
What ODOO hosting plans do you offer? What’s the difference between your hosting plans? What kind of storage and resources are allocated per plan? All plans include ODOO Community Edition (CE) pre-installed. Since ODOO CE is open-source, it does not require a purchase. However, ODOO Enterprise requires a separate license from ODOO. Hosting Plans: Side Hustle (ODOO Standard) – Ideal for small businesses like cafés, ice cream shops, or retail stores. - ODOO Hosting, Support & Server Management - 2 Backup Slots - Unlimited ODOO CE Users - SSL & Domain Rerouting On the Rise – Suitable for businesses needing extra customization, such as custom sales reports or marketing tools. - Includes everything in Side Hustle, plus: - App uploads via Git/SSH - 500MB SSD Powerhouse – Designed for businesses requiring ODOO Enterprise features. Includes everything in On the Rise, plus: - Analytics with Plausible - 1.5GB SSD - 2 Workers Empire – Fully Managed VPS Rental. Our team handles Image Setup, Server Management & Monitoring. |
What are your AI offers? What products with are you offering for AI or KI? * Hosting of computation We offer small solutions based on our AI infrastructure with standard AI models up to your custom fine tuned models on your dedicated server * Implementation and Consulting services Since it is key to see what an AI can do within your business, we provide consulting services that will challenge your current business model and help you to develop you AI strategy * Integration into ODOO Our home court is ODOO. Of course we offer to integrate AI in your ODOO |
Do I need an ODOO License? Do you provide ODOO Enterprise licenses, or do I need to buy one separately? ODOO Community is open source and free. If you want ODOO Enterprise, you must buy a license. |
Can I intergrate the chat bot in my current ODOO installation? Yes, we offer this service! Please contact us to get a quote or schedule a meeting! |
Do all plans include ODOO Community Edition (CE)? Yes. We are proud to preinstall ODOO Community, since it enables small businesses and startups with a cost effective ERP solution |
Can I upgrade from ODOO Community to Enterprise later? Yes, you can install the Enterprise modules as you like. Please be aware, that you need to purchase the ODOO Enterprise Licence separately and you need to upgrade to powerhouse for the storage space. |
Can I migrate my existing ODOO instance to your servers? Yes. you can restore your ODOO Backup into our servers. Please be aware, that with ODOO online, we need to precheck, if the Versions are compatible. Please contact our suppport before buying. |
What level of customer support do you offer? Support for our services is included, but ODOO support is not. Our assistance covers: - Setting up your domain - Configuring our backup service - Setting up Git |
Can I install custom ODOO modules and apps? How do I upload custom ODOO apps via Git or SSH? Can I integrate third-party applications with my ODOO instance? You can use your included git server or quickgit to upload custom modules. |
Where are your servers located? Can I choose the server location for my ODOO instance? Our servers are located in Amsterdam, London, New York, Toronto, São Paulo, and Sydney. Yes, you can choose your preferred server location for your ODOO instance to optimize performance and latency based on your business needs. |
What infrastructure do you use for hosting ODOO? How do you ensure high availability and uptime for ODOO hosting? We leverage a network of top-tier cloud providers across different regions to ensure optimal performance, scalability, and reliability. To maximize uptime and flexibility, we use VPS solutions instead of dedicated servers, allowing seamless scaling as your business grows while maintaining a high level of redundancy and performance worldwide. |
How many users can my ODOO instance support? It depends on your workload. ODOO Community does not restrict the number of users |
What’s the difference between shared hosting and a dedicated VPS? On the shared hosting plans, you share your VPS with other clients on the dedicated VPS, all resources of this VPS is dedicated to you. |
How does your hosting compare to Odoo.sh? Our hosting provides a similar feature set to Odoo.sh but at a more affordable price. Management is simpler with our 4SERVER module directly inside ODOO—no external dashboard needed. Plus, no GitHub account is required, making deployment easier while keeping everything seamlessly integrated into your ODOO environment. |
How does your hosting compare to my own VPS? With our hosting, you don’t have to worry about managing your VPS—we handle backups, updates, installation, and security for you. Plus, our 4SERVER management module lets you control everything directly inside ODOO. Instead of battling server issues, you can focus on growing your business while we take care of the rest! |
Do you offer multi-database support for ODOO? Can I host multiple ODOO instances on a single plan? No. Our services are restricted to one database per contract. |
What happens if I need more storage or processing power? Can I scale my hosting plan as my business grows? Yes! You can easily upgrade your hosting plan anytime as your business grows. Whether you need more storage, processing power, or additional features, we ensure a seamless upgrade process without downtime—so your ODOO instance scales with your success. |
Can I use ODOO Studio to customize my workflows? Although, we do not recomment using ODOO Studio, you can use it after upgrading to ODOO Enterprise. Please be aware that you need to buy the ODOO Enterprise license seperately |
Can I have several Domains / Subdomains? The routing for our servers include one domain or subdomain with a matching SSL sertificate. You can buy an extension Pack and add domain routing. Since this feature is currently not automated, please contact us. You can leave your mail in the chatbot or schedule a meeting. |
Does your hosting support ODOO multi-company setups? Yes |
Do your plans include an SSL certificate for security? The routing for our servers include one domain or subdomain with a matching SSL certificate. |
How do you handle security for ODOO hosting? What security measures do you have in place to protect my data? We take security seriously with continuous monitoring to ensure your ODOO instance is always protected. Additionally, we use CrowdSec to guard against malicious activity and provide regular updates to keep your system secure and up-to-date. This proactive approach ensures your data and applications remain safe at all times. |
Do you offer two-factor authentication (2FA) for ODOO logins? ODOO itself offers 2FA. Yes, ODOO itself offers two-factor authentication (2FA) for logins. Some popular 2FA options you can use with ODOO include: Google Authenticator Authy FreeOTP (a free and open-source option) Microsoft Authenticator YubiKey (hardware-based 2FA) These options add an extra layer of security to your ODOO account. |
How can I login? Where is my Administration? You have received an eMail with the link to your ODOO instance. You can login with the default credentials eMail: changeme@odoo4projects.com password: changeme ! And change your password ! |
Do you perform automatic backups? Can I schedule backups at my preferred times? How often are backups created, and how long are they stored? Yes, we perform automatic backups for your ODOO instance. The standard plan includes two backup slots, and you can configure the scheduled tasks to specify when backups are created. As you use more slots, the oldest backup will be deleted to make room for new ones. If you need to keep a longer history, you can always purchase additional backup slots to store more backups. |
Can I restore my ODOO instance from a backup? Yes, you can do the restore directly from the 4SERVER management console within your ODOO |
What are the pricing details for each hosting plan? For the latest pricing details, features, and special offers for each hosting plan, please visit our homepage. There, you can find all the up-to-date information to help you choose the best plan for your business needs. |
Are there any hidden fees or setup costs? No. |
Do you offer discounts for annual payments? We only offer annual payments. 2-3 years contracts with an additional discount are available. |
Are there any additional costs for backups or restores? No. Up to two backup and restore procedures are included. Please be aware, that the standard only stores two backups in parallel. If you need more, you can buy additional storage places. |
Do you charge extra for technical support or maintenance? As long as the support requests are about our hosting service, it is included. When you need support for ODOO, the charge will be extra |
What payment methods do you accept? Paypal and bank transfer. We are working on bitcoin payment as well as anonymous credit card payments |